Hotel Windsor Careers

The Hotel Windsor, a 5 star hotel in Melbourne, welcomes hardworking and positive-minded individuals, who are passionate in providing the highest service standards to exceed guests' expectations. 

Find out more about a career at one of Melbourne's heritage icons.

Do you...

  • Have appropriate industry experience and qualifications and are keen to further your career.
  • Are committed to building on the iconic status and integrity of The Hotel Windsor through superior performance.
  • Work well in a team to continually raise the benchmarks of service delivery.
  • Can demonstrate innovation, loyalty and a willingness to always go the extra mile.

You are who we are looking for!

TO APPLY
Please send a cover letter describing your previous experience as well as your CV including references to:
hr@thw.com au

Current Positions at The Hotel Windsor:

Position
Job Description
  • Manager People & Culture

    Our award winning and independent hotel has an opportunity for you to join their management team and lead the hotels Human Resources function. 

    The Hotel Windsor looks for dynamic, confident, sophisticated and service-minded people who do all they can to exceed guest expectations.

    This is an amazing opportunity for a hands-on HR professional whom is ready to take their career to the next level.

    About the Hotel

    The Hotel Windsor is an iconic Australian hotel embodying the architecture and elegance of a European style 'Grand Hotel', situated on Spring Street and located at the 'Paris' end of Melbourne, our award winning and independent hotel has an opportunity for you to join their management team and lead the hotels Human Resources function. This is a business support role and will see you supporting various departments of the hotel, while leading and developing the HR Department consisting of you and a Training & Recruitment Officer.

    You will already have an impressive background in building a successful Human Resources environment. You will be looking for an opportunity to progress your career, to create a people strategy and to work closely with the General Manager and Senior Executive Team.    

     

    To be successful in this role YOU:  

    • will have an in-depth knowledge of The Hospitality Industry General Award (HIGA).
    • will be able to advise and support the hotel with HIGA interpretation.
    • will be able to demonstrate an understanding of Payroll procedures/processing
    • will be responsible for the compliance so the hotel is not exposed, legally. i.e. First Aid, RSA qualifications for team members whom require them.
    • Will have a strong Employment Relations background
    • will be responsible for Team Management and Succession Planning
    • will be a brand ambassador and ensure all team members are supporting the brand with their customer service skills and professional and personal presentation, aligned with the hotels policies and procedures
    • will have experience in developing and updating policies & procedures
    • will have a passion for your role and for the industry. 

    You will have previous experience in a hotel or related travel industry, experience with staff supervision and management. Ideally, you will have a minimum of 2 years' experience in a similar position in a 5 star hotel and a real passion for delivering position outcomes.

    Our Culture

    We welcome positive, passionate, honest and hardworking individuals into our team, and commit ourselves to the highest professional standards. We  support integrity and initiative and we strive to give opportunities for personal and professional development in a supportive environment.

     

    If you are an experienced Human Resources professional and are dedicated to excellence,

    Apply now and let us know why this is the role for you!

      

    hr@thw.com.au
    www.thehotelwindsor.com.au
    mail: Human Resources 111 Spring Street, Melbourne VIC 3000

    Thank you for your interest in working with The Hotel Windsor. Please be advised that only shortlisted candidates will be contacted.

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  • Porter - multiple positions available
    • Opportunity to join an iconic heritage property and independently owned hotel
    • Chance to work with a great team
    • Competitive salary
    • Hotel accommodation discounts
    • Food and beverage discounts and opportunities to learn new skills and grow your career.

    The Hotel Windsor looks for dynamic, confident, sophisticated and service-minded people who do all they can to exceed guest expectations.

    About the Hotel

    The Hotel Windsor is an iconic Australian hotel embodying the architecture and elegance of a European style 'Grand Hotel', situated on Spring Street and located at the 'Paris' end of Melbourne. Our beautiful hotel is looking for two Porters to join our Front Office team, one on a Full Time basis and one on a Casual basis.

    The position of Porter reports to the Concierge on shift and the Assistant Manager and has full responsibility to provide the highest level of guest interaction, as the Porter is usually has the responsibility for first and last impression for a guests experience at the hotel. 

    Duties

    • Handling guest queries and resolving them,
    • Delivering guests luggage and collecting guest luggage on check out, 
    • Provide information on all facilities within the hotel,
    • Valet parking of guest cars (both Automatic and Manual),
    • Being an ambassador for The Hotel Windsor.

    Skills & Experience

    • A minimum of 1-2 years experience in a hotel environment,
    • A real passion for delivering position outcomes,
    • Sound knowledge of Melbourne,
    • Communication and time management skills,
    • Exceptional eye for detail and a positive attitude,
    • Previous Opera knowledge will be highly regarded.

    You will also have the flexibility to work as required, i.e. Weekdays, Weekends and Public Holidays.

    Our Culture

    We welcome positive, passionate, honest and hardworking individuals into our team and commit ourselves to the highest professional standards. We support integrity and initiative and we strive to give opportunities for personal and professional development in a supportive environment.

    The Windsor Hotel  is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. 

    If you are an experienced Hospitality professional and are dedicated to excellence,

    Apply now!

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  • Admin Assistant
    • Opportunity to join an iconic heritage property and independently owned hotel
    • Chance to work with a great team
    • Competitive salary
    • Hotel accommodation discounts
    • Food and beverage discounts and opportunities to learn new skills and grow your career.

    The Hotel Windsor looks for dynamic, confident, sophisticated and service-minded people who do all they can to exceed guest expectations.

    About the Hotel

    The Hotel Windsor is an iconic Australian hotel embodying the architecture and elegance of a European style 'Grand Hotel', situated on Spring Street and located at the 'Paris' end of Melbourne. Our beautiful hotel is looking for an Admin Assistant to join our Team on a Full Time basis.

    About the Role

    This role will be responsible for the organisation of office work, documentation and communication to achieve maximum operational efficiency and customer satisfaction.

    Duties

    • Organising the office work and documentation to facilitate quick referencing to ensure operational efficiency;
    • Preparing accurate, error-free documentation (typing, drafting, etc) as per specifications;
    • Coordination of information flow and feedback to maximise operational efficiency;
    • Diary management, scheduling meetings, coordinating internal and external attendees;
    • Dictation, typing, proof-reading;
    • Minute taking;
    • General administration duties;
    • Responding to customer feedback and reviews and liaising with relevant Department Heads to address;
    • Coordination of online gift shop.

    Skills & Experience

    • A minimum of 2 years' experience in a similar position;
    • Attention to detail;
    • Management of confidential information;
    • Great communication skills;
    • Knowledge of Opera system or similar highly regarded;
    • A "can do" and approachable attitude;
    • Experience in a customer service role highly regarded.

    Our Culture

    We welcome positive, passionate, honest and hardworking individuals into our team, and commit ourselves to the highest professional standards. We support integrity and initiative and we strive to give opportunities for personal and professional development in a supportive environment.

    If you are an experienced Sales professional and are dedicated to excellence,

    Apply now and let us know why this is the role for you!

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  • Food & Beverage Attendant
    • Opportunity to join an iconic heritage property and independently owned hotel
    • Chance to work with a great team
    • Competitive salary
    • Hotel accommodation discounts
    • Food and beverage discounts and opportunities to learn new skills and grow your career.

    The Hotel Windsor looks for dynamic, confident, sophisticated and service-minded people who do all they can to exceed guest expectations.

    About the Hotel

    The Hotel Windsor is an iconic Australian hotel embodying the architecture and elegance of a European style 'Grand Hotel', situated on Spring Street and located at the 'Paris' end of Melbourne. Our beautiful hotel is looking for Food & Beverage Attendants to join our team on a Part Time basis supporting both our One Eleven Dinner Service Team.

    About the role

    This position is ideal for an experienced Food and Beverage professional who wants to join the restaurant team of One Eleven Restaurant.

    Wine knowledge and 5 star hotel or fine dining previous experience will be highly regarded.

    In this role you will report to the Restaurant Manager/Supervisor and work with the team in a supportive environment and professional manner.

    Duties

    Responsibilities include:

    • work closely with the restaurant team in a supportive environment and professional manner;
    • focus on the overall success of the restaurant and the satisfaction of our hotel guests;
    • assist in the opening and closing procedures of the restaurant;
    • respond efficiently to all guest enquiries.  

    Skills & Experience

    The ideal candidate will have:

    • An ability to demonstrate superior team playing skills;
    • A passion for customer service;
    • Excellent communication, interpersonal and time management skills;
    • High standard of personal presentation;
    • At least two years experience in a similar position;
    • Valid RSA certificate;
    • Wine knowledge;
    • Previous experience in events highly regarded but not essential

    Our Culture

    We welcome positive, passionate, honest and hardworkingindividuals into our team, and commit ourselves to the highest professional standards. We support integrity and initiative and we strive to give opportunities for personal and professional development in a supportive environment.

    If you are an experienced Hospitality professional and are dedicated to excellence,

    Apply now!.

    Upload CV

    Please Upload PDF only
  • Restaurant Supervisor - One Eleven Restaurant
    • Opportunity to join an iconic heritage property and independently owned hotel
    • Chance to work with a great team
    • Competitive salary
    • Hotel accommodation discounts
    • Food and beverage discounts and opportunities to learn new skills and grow your career.

    About the Hotel

    The Hotel Windsor is an iconic Australian hotel embodying the architecture and elegance of a European style 'Grand Hotel', situated on Spring Street and located at the 'Paris' end of Melbourne. Our beautiful hotel is looking for a full time Restaurant Supervisor to join our One Eleven Dinner Service team.

    As the Hotel  prepares for a dynamic and exciting future, you have the opportunity to share in this journey with us while working with and learning from some of the most experienced professionals in the industry. 

    About the role

    Reporting to the Restaurant Manager, you will be a key support and lead the team on shift, ensuring maximum guest experience and restaurant profitability. You will provide ongoing team member training and continual departmental improvement, take ownership of and offer problem solving initiatives ensuring both the Guest's and Hotel interests are met and resolved with a positive outcome.

    Flexibility of hours is a requirement for the position, as well as availability to work over the Weekends and Public Holidays.

    Skills & Experience

    • A minimum of 2+ years experience in Food & Beverage
    • Excellent communication skills,
    • The ability to work a rotating roster including, late evenings, weekends and public holidays;
    • Flair and enthusiasm to work in a professional five star environment;
    • Proficient with Microsoft Word, Excel and Power Point and Micros;
    • Strong wine knowledge is a requirement for this position;
    • Superior team building skills;
    • Passion for customer service;
    • Interpersonal and time management skills;
    • High standard of personal presentation.

    In return, we'll give you a competitive salary, hotel accommodation discounts, food and beverage discounts and opportunities to learn new skills and grow your career.

    Most importantly, you will be working for an iconic, independently owned hotel. 

    Our Culture

    We welcome positive, passionate, honest and hardworking individuals into our team, and commit ourselves to the highest professional standards. We support integrity and initiative and we strive to give opportunities for personal and professional development in a supportive environment.

    If you are an experienced Hospitality professional and are dedicated to excellence,

    Apply now!

    Upload CV

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  • Payroll Officer - Flexible Part Time
    • Opportunity to join an iconic heritage property and independently owned hotel
    • Chance to work with a great team
    • Flexibility of hours
    • Hotel accommodation discounts
    • Food and beverage discounts and opportunities to learn new skills and grow your career.

     

    The Hotel Windsor looks for dynamic, confident, sophisticated and service-minded people who do all they can to exceed guest expectations.

     About the Hotel

    The Hotel Windsor is an iconic Australian hotel embodying the architecture and elegance of a European style 'Grand Hotel', situated on Spring Street and located at the 'Paris' end of Melbourne. Our beautiful hotel is looking for a Part Time Payroll Officer to join our Finance Team.

    About the Role

    The Payroll Officer reports to the Assistant Financial Controller and has full responsibility for the payroll function with the focus on efficient, effective & accurate financial & administrative operations. 

    The role will be a Part Time role, 22.5 hours a week, with flexibility of hours being a requirement for the position.

    Responsibilities

    • Preparing and monitoring the payroll system to ensure the employees are paid in a timely & appropriate manner;
    • Follow up and action leave approvals;
    • Liaise with Managers and Department Heads.

    Skills & Experience

    The ideal candidate will have:

    • A minimum of 2-3 years' experience in a hotel environment and a real passion for delivering position outcomes;
    • Superior analytical, communication and time management skills; 
    • Exceptional eye for detail and a positive attitude;
    •  Previous WageEasy & TimeTarget knowledge is highly regarded;
    • Knowledge of the Hospitality Industry Award highly regarded;
    •  Proficiency in Microsoft products such as Excel and Outlook is essential;
    • Flexibility to work as required to meet deadlines and ensure this role is effective.

    Our Culture

    We welcome positive, passionate, honest and hardworking individuals into our team, and commit ourselves to the highest professional standards. We support integrity and initiative and we strive to give opportunities for personal and professional development in a supportive environment.

     

    If you are an experienced Accounts professional and are dedicated to excellence,

    Apply now!.

    Upload CV

    Please Upload PDF only