Hotel Windsor Careers

The Hotel Windsor, a 5 star hotel in Melbourne, welcomes experienced, passionate, honest and hardworking individuals, who are prepared to commit to the highest levels of professional standards, in the guest service and management teams.

The Hotel Windsor recognises that an enviable market leadership position in the delivery of guest services is the result of constant acknowledgement of the importance of all guest patronage and our focus on exceeding guests' expectations.

Guided by our vision, mission and value statement, The Hotel Windsor 5 star Melbourne hotel is committed to thorough training, guidance and motivation for all team members, empowering them to deliver the required standards while fulfilling their career potential.

If you -

  • Have appropriate industry experience and qualifications and are keen to further your career.
  • Are willing to commit to building on the iconic status and integrity of The Hotel Windsor through superior performance.
  • Are committed to work with a team that continually raises the benchmarks of service and delivery.
  • Can demonstrate innovation, loyalty and a willingness to always go the extra mile.
    Then you may enjoy a career with The Hotel Windsor.

Interested in working with us?
Please send a cover letter describing your previous experience as well as your CV including references to:
hr@thw.com au

Current Positions at The Hotel Windsor

Position
Job Description
  • Food and Beverage Attendant
    • Opportunity to join an iconic heritage property and independently owned hotel
    • Chance to work with a great team
    • Competitive salary
    • Hotel accommodation discounts
    • Food and beverage discounts and opportunities to learn new skills and grow your career.

    The Hotel Windsor looks for dynamic, confident, sophisticated and service-minded people who do all they can to exceed guest expectations.

    About the Hotel

    The Hotel Windsor is an iconic Australian hotel embodying the architecture and elegance of a European style 'Grand Hotel', situated on Spring Street and located at the 'Paris' end of Melbourne. Our beautiful hotel is looking for Food & Beverage Attendants to join our team on a casual basis supporting both our Banquets and Restaurant teams.

    About the role

    This position is ideal for an experienced Food and Beverage professional who wants to join the restaurant team of One Eleven Restaurant.

    In this role you will report to the Restaurant Manager and work with the team in a supportive environment and professional manner.

    Duties

    Responsibilities include:

    • work closely with the restaurant team in a supportive environment and professional manner;
    • focus on the overall success of the restaurant and the satisfaction of our hotel guests;
    • assist in the opening and closing procedures of the restaurant;
    • respond efficiently to all guest enquiries.  

    Skills & Experience

    The ideal candidate will have:

    • An ability to demonstrate superior team playing skills;
    • A passion for customer service;
    • Excellent communication, interpersonal and time management skills;
    • High standard of personal presentation;
    • Previous experience in a 4/5 star restaurant environment;
    • At least one year experience in a similar position;
    • Valid RSA certificate;
    • Coffee making skills;
    • Previous experience in events highly regarded but not essential

    Our Culture

    We welcome positive, passionate, honest and hardworkingindividuals into our team, and commit ourselves to the highest professional standards. We support integrity and initiative and we strive to give opportunities for personal and professional development in a supportive environment.

     

    If you are an experienced Hospitality professional and are dedicated to excellence,

    Apply now!.

    hr@thw.com.au
    www.thehotelwindsor.com.au
    mail: Human Resources 111 Spring Street, Melbourne VIC 3000

    Thank you for your interest in working with The Hotel Windsor. Please be advised that only shortlisted candidates will be contacted.

    Upload CV

    Please Upload PDF only
  • Guest Service Agent - FullTime
    • Opportunity to join an iconic heritage property and independently owned hotel
    • Chance to work with a great team
    • Competitive salary
    • Hotel accommodation discounts
    • Food and beverage discounts and opportunities to learn new skills and grow your career.

     

    The Hotel Windsor looks for dynamic, confident, sophisticated and service-minded people who do all they can to exceed guest expectations.

    About the Hotel

    The Hotel Windsor is an iconic Australian hotel embodying the architecture and elegance of a European style 'Grand Hotel', situated on Spring Street and located at the 'Paris' end of Melbourne. Our beautiful hotel is looking for a Full Time Guest Service Agent to join our Front Office team.

    About the role

    The Guest Service Agent reports to the Front Office Manager and Assistant Manager on shift and has full responsibility to provide the highest level of guest service throughout every interaction with our guests, (i.e. check in/out, occasional night audit function and telephone switchboard operation). 

    Duties

    • Handling all guest queries and resolving them,
    • Have a complete knowledge of all room categories and rates, 
    • Provide information on all facilities within the hotel, 
    • Anticipate guest needs,
    • Help in an attentive manner and when required take hotel reservations.

    Skills & Experience

    The ideal candidate will have:

    • Minimum of 1-2 years experience in a five star hotel environment and a real passion for delivering position outcomes,
    • Superior analytical, communication and time management skills,
    • Exceptional eye for detail and a positive attitude,
    • Previous Opera knowledge is highly regarded,
    • Proficiency in Microsoft products such as excel and outlook is essential,
    • You will also have the flexibility to work as required to meet deadlines and ensure this role is effective.

    Our Culture

    We welcome positive, passionate, honest and hardworkingindividuals into our team, and commit ourselves to the highest professional standards. We support integrity and initiative and we strive to give opportunities for personal and professional development in a supportive environment.

    If you are an experienced Hospitality professional and are dedicated to excellence,

    Apply now!.

    hr@thw.com.au
    www.thehotelwindsor.com.au
    mail: Human Resources 111 Spring Street, Melbourne VIC 3000

    Thank you for your interest in working with The Hotel Windsor. Please be advised that only shortlisted candidates will be contacted.

    Upload CV

    Please Upload PDF only