Hotel Reviews

Latest Reviews on Trip Advisor

The below reviews are cut and pasted directly from The Hotel Windsor's Trip Advisor page and are updated every week. If you would like to see the live link with our responses to the reviews and the guest rating scores, please click here.

Stayed one night at the Windsor. Very friendly staff, happy to answer any questions. They obliged with giving me an extra hour before I had to checkout. The only reason for 4 stars was a long black hair on oone of the pillows. Not sure if the pillow case was not changed or came off the cleaning staff. Also if booking in there ask for a room away from the staircase. High heel shoes are very noisy which woke me up a couple of times, also people seem to stop and talk on the stairs. The frosted Windows also are not good as you can't see out the window. Would I stay here again probably not. Stayed May 2016, travelled solo

Mothers day Weekend

This is a beautiful old Hotel within the Melbourne CBD. Close to China town and also the magnificent Treasury and Fitzroy gardens. Outstanding service from all of the staff. Value for money was excellent and the breakfast presentation and quality just outstanding. Stayed May 2016, travelled with family

Amazing stay at the Windsor

Before we even got in the door we were greeted warmly by the Valet who pointed us in the direction of the concierge who swiftly checked our bags. The lady at the front desk then advised our room was upgraded, then when hearing it was my partners 30th birthday they sent up a bottle of champagne. Absolutely outstanding service and stay at the Windsor! Stayed May 2016, travelled as a couple

The Hotel Windsor - One of the best hotels in the world

The service is the best in the world I have come across - never change! The Room was stunning, I was very happy staying there and even got a personalized wedding anniversary card - something human and organic from the hotel which is hard to find anywhere. Stayed May 2016, travelled as a couple

We had a good time at The Hotel Windsor

The service of the hotel was great, especially hospitality and cleanliness. We are looking forward to staying at the hotel in the near future. We hope to take traditional afternoon tea the next time we stay at The Hotel Windsor. - chacha588 - Stayed May 2016, travelled as a couple

Outstanding” 5/5

The Hotel Windsor is in a class of its own for service and hospitality.

From the time you are welcomed at the door to the time you sadly checkout you are treated with class.

We recently stayed at The Windsor and was upgraded to a suite on the top floor which looked out over the steps of Parliament. Our suite was superb and so quiet. When we entered our suite there was a welcome back card from the CEO which was a lovely touch.

Everyone is so helpful and lovely.

The continental breakfast is highly recommended.

Thank you for making our short stay so special and cannot wait to return.

Stepping back to a more elegant time.” 4/5

Heather R
i looked for a place to stay close to the venue for the show we we booked into for Tuesday 15th December. We chose The Windsor because it looks classy and we were able to get a good last minute deal. I loved the greeting at the elegant entrance by concierge in smart costume. The staff were very friendly and helpful. The decor of this stately hotel was magnificent including sweeping staircase and chandeliers and mosaic tiled floor.. The actual room was one of the smaller more basic rooms and very comfortable apart from very noisy air con and some unfinished paintwork in the bathroom which was a little disappointing. The shower over the bath was a little awkward and possibly dangerous as a slipping hazard.. But overall a wonderful experience.

Old Charm” 4/5

Beautiful Old Hotel with rooms to match. A lovely King bed to stretch in. Some areas need maintenance. Dinner was delicious and the staff are efficient & fantastic. However i would give breakfast a this was not as good as dinner.

"Melbourne Weekend" 4/5

Sydneydacha - Sydney, Australia
I was glad to stay in the oldest hotel of Melbourne. I managed to get a really good deal on
If you fancy an authentic historic hotel to stay Windsor is the place to go.
It is located within downtown and only 10min walk to hot spots. The area is on high tourist demand. I have noticed nice coffee shops and dining places nearby.

"Dear Old Windsor" 3/5

Cush2013 - Tauranga, New Zealand
Gracious old building, great artwork but a bit tired. Staff give excellent service and are very friendly. Well worth the visit back to this lovely old building but sadly not really five star anymore. Make sure you visit the Cafe Excello next door which service excellent coffee and great breakfasts at a very good price.

"Keep it up!" 4/5

189liza - Melbourne
Wonderful and pleasant hotel and staff service. My husband and I will return to stay. I booked directly to Windsor and staff (Celeste) who picked up my call was excellent in providing information which is quicker than internet search. Thank you very much.